Ordering & Payments
How May I Place an Order?
You may place an order with us using any of the following methods:
Do You Accept Orders By Mail or Fax?
Yes! Please download and complete our easy order form. If you do not already have Adobe Reader installed, you may download it here for free.
Simply add the item(s) that you desire to your online shopping cart. Here, all shipping costs and any applicable taxes will be automatically calculated for you based on your shipping destination. Please enter these amounts on your order form. Mail (or fax) your completed order form along with your preferred method of payment to the mailing address (or fax number) indicated on the form.
Do You Operate Any Retail Stores?
We sincerley apologize but at this time, our products are only available for purchase online through our website.
What Are My Payment Options?
We accept the following forms of payment:
- Credit Card (Visa, MasterCard, American Express and Discover)
- PayPal / Bill Me Later
- Money Order (U.S. funds only)
- Check (U.S. funds only)
When Will My Credit or Debit Card Be Charged?
Your card will not be charged until your order has shipped. When you place an order with us using your card, the amount of your order will initially be authorized (i.e. held aside by your bank) until we actually charge your card upon shipment.
Do I Have To Pay Sales Tax On My Order?
Only orders shipping to the State of Florida will be subject to state sales tax of 6.5%.
Do I Have to Pay International Duties And Taxes On My Order?
Customers shipping orders outside of the United States are responsible for all applicable duties and taxes that may be imposed by customs in the country of destination.
My Online Credit Card Statement Shows A Double Charge
When you place an order using your credit card, we do not charge your card right away. Your card is simply "authorized" for the amount of the transaction and your card issuer places a "hold" on the funds required to pay for your order. If your order is declined by our system for any reason (incorrect billing address, card expriation date, credit card number, etc.), the original authorization ("hold") will still remain on the funds required to pay for the order. Each time your card is declined, an authorization will be made. These fund holds will eventually expire according to your card issuer's policy. If you are concerned about seeing multiple authorizations (or pending charges) on your online credit card statement that were a result of declined transactions, we advise that you contact your card issuer to have the fund holds lifted so that you may free up your available credit.