Help

For answers to frequently asked questions, please see:

For all other questions, you may reach one of our specialists via:

Other frequently asked questions:

 

Do You Accept Orders By Mail or Fax?

Yes! Please download and complete our easy order form. If you do not already have Adobe Reader installed, you may download it here for free.

Simply add the item(s) that you desire to your online shopping cart. Here, all shipping costs and any applicable taxes will be automatically calculated for you based on your shipping destination. Please enter these amounts on your order form. Mail (or fax) your completed order form along with your preferred method of payment to the mailing address (or fax number) indicated on the form.

Can the skin care devices that you offer be used outside of North America?

The skin care appliances that we carry are designed for North American use (110-120 volts) and may be used worldwide (220-240 volts) with a step-down voltage converter however, we make no guarantee of this. Using a simple plug adapter instead of a voltage converter may cause irreversible damage to your appliance. Some skin care devices do come with universal power adapters designed for world-wide use, as such it not necessary to purchase a separate voltage converter. Please see individual product page details for more information.

It is the customer's responsibility to confirm the voltage considerations for their country prior to purchase. All skin care devices are thoroughly tested for quality assurance purposes prior to leaving our warehouse. We offer several international voltage converters however, compatibility is not guaranteed. Please see our International Return Policy.